Privacy Policy

We want visitors visiting

www.famianaresort.com to feel confident and assured when using our Site to plan and book their accommodations at our Resort, so we are committed to protecting the information we collect. All personal information provided by you is encrypted and secure. Please read the site’s security policy at Famiana Resort & Spa Phu Quoc website for more information.

Secure Reservations

If you decide to make an online reservation at the Site, you will be connected to a reservation interface and a third party booking engine (“Booking Engine”). While it appears to be part of our site, the Booking Engine is provided by a third party and is governed by its privacy practices. We understand that security remains the primary concern of online consumers and have chosen the Booking Engine Vendor carefully.

Protecting Your Information

We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so Famiana Resort & Spa Phu Quoc (“Resort”) is committed to protecting the information we collect. Our Resort has implemented a security program with its web design and maintenance firm to keep information that is stored in our systems protected from unauthorised access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology, ensuring a safe transmission.

Privacy Policy

At the Resort, the privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this Resort privacy policy from time to time, so please check here frequently. The Resort will not disclose identifiable user information to any third party without consent. Our Resort is committed to safeguarding your privacy while visiting the Site. Our goal is to provide you with an Internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of the site includes the gathering of certain types of information about site users. 

Because we understand that your privacy is important, we wish to explain the types of information we gather and the way in which we use it. This Privacy Policy applies to the Site. This Privacy Policy covers two types of information gathered at the Site, personal and aggregated. The term "personal information" refers to data you voluntarily provide in connection with use of the site that identifies you and/or the company on whose behalf you are accessing and using the site. 

Personal information includes, e.g., data submitted in connection with our services, such as your name, e-mail address, phone number, company affiliation, physical address and/or certain other personal information. The term "aggregated data" refers to general information regarding visitors and users of the Site that relates to use of the website, e.g., traffic patterns, number of visits to certain pages, visits from other websites or to third-party websites linked to the website, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site.

What Information Is Collected About You? How Do We Use It?

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Resort, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form.

Information Collected On The Site May Be Used To:
  • Plan and purchase Resort accommodations 
  • Enter your email in our promotions
  • Send marketing communications or surveys to you 
  • Respond to your questions or suggestions 
  • Improve the quality of your visit to our site
Policy Modifications & Contacting Resort

The Resort reserves the right to change this Resort Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have questions about Resort website policies or you may request to be removed from our lists at any time, please contact: mc@famianaresort.com

AWARDS & RECOGNITION

All awards & recognition by our resort overall the world for different categories